Privacy Policy

WildGrl ("we," "us," or "our") operates the platform available at wildgrl.com (the "Service"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our Service. This policy applies to all users of the Service, including visitors, free-tier users, and Pro plan holders. By accessing or using WildGrl, you acknowledge that you have read and understood this Privacy Policy.

We collect the following categories of information: Account Data: When you register, we collect your email address, display name (optional), and authentication credentials. If you sign in via Google or Telegram, we receive your public profile information from those providers. Chat Content: We store the text messages you send to AI characters and the AI-generated responses. This includes conversation histories and any prompts you submit. Generated Media: Images and videos generated through the Service are stored on our servers and associated with your account. Character Data: If you create custom AI characters, we store the character configurations, including appearance settings, personality parameters, and any uploaded reference images. Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, session duration, character selections, message counts, and generation requests. Device and Technical Data: We collect your IP address, browser type and version, operating system, device type, screen resolution, and referring URL. Cookies and Local Storage: We use cookies and browser local storage to maintain your session, remember your language preference, and track basic analytics. See Section 6 for details. Payment Data: When you purchase a Pro plan, payment information is collected and processed by our third-party payment processors. We do not store your full credit card number on our servers.

We use the information we collect for the following purposes: Service Delivery: To operate the platform, deliver AI responses, generate media, maintain your chat histories, and provide your Pro features. Service Improvement: To analyze usage patterns, diagnose technical issues, and improve the quality and performance of our AI models and platform features. Personalization: To remember your preferences, provide relevant character recommendations, and tailor your experience. Communication: To send you service-related notices, respond to support inquiries, and, where you have opted in, deliver marketing communications. Safety and Compliance: To detect and prevent fraud, enforce our Terms of Service, moderate content, and comply with legal obligations. Analytics: To generate aggregated, anonymized statistics about Service usage for internal reporting and business planning.

Your chat messages are sent to third-party AI providers (including xAI/Grok and OpenAI) for processing and response generation. These providers process your messages in real time to generate AI responses. Important points about your chat data: - Chat messages are transmitted to AI providers as needed to generate responses. We select providers based on quality, speed, and availability. - We may use anonymized and aggregated chat data to analyze patterns, improve character behaviors, and enhance our service quality. Individual messages are stripped of identifying information before any such analysis. - We do not sell your chat messages or personal conversation data to third parties. - AI-generated images and videos are produced using third-party inference services (including RunPod). Your generation prompts are sent to these services for processing. - Third-party AI providers may have their own data processing policies. We select providers that commit to not using individual user data for training their general models, but we encourage you to review their respective privacy policies.

We share your information only in the following circumstances: AI Processing Providers: Your chat messages and generation prompts are shared with third-party AI providers (xAI/Grok, OpenAI, RunPod) solely for the purpose of generating AI responses and media. Payment Processors: Your payment information is shared with third-party payment processors to handle payment processing. Hosting and Infrastructure: Your data is stored on third-party cloud hosting and storage providers that operate under data processing agreements with us. Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We do not sell your personal information to advertisers or data brokers.

WildGrl uses the following types of cookies and similar technologies: Essential Cookies: Required for the Service to function. These include session tokens, authentication state, and CSRF protection. These cannot be disabled. Preference Cookies: Store your language selection and UI preferences in browser local storage. Analytics: We may use privacy-respecting analytics tools to understand aggregate usage patterns. We do not use invasive third-party tracking pixels or advertising cookies. You can manage cookies through your browser settings. Disabling essential cookies may prevent you from using the Service.

We retain your data for the following periods: Account Data: Retained for as long as your account is active, plus up to 30 days after account deletion to allow for recovery requests. Chat Histories: Retained for as long as your account is active. Deleted when you delete a character conversation or your account. Generated Media: Retained for as long as your account is active. May be removed from active storage after prolonged account inactivity (12+ months). Usage and Analytics Data: Retained in anonymized, aggregated form indefinitely for statistical purposes. Identifiable usage logs are retained for up to 90 days. Payment Records: Retained for the period required by applicable tax and financial regulations (typically 5-7 years). After data retention periods expire, data is permanently deleted or irreversibly anonymized.

We implement industry-standard security measures to protect your data, including: - HTTPS/TLS encryption for all data in transit. - Encrypted storage for sensitive credentials. - Access controls limiting employee access to personal data on a need-to-know basis. - Regular security assessments and updates to our infrastructure. Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute data security. You are responsible for maintaining the security of your account credentials.

WildGrl is strictly an 18+ platform. We do not knowingly collect, solicit, or store personal information from anyone under the age of 18. If we discover that we have inadvertently collected information from a person under 18, we will immediately delete that information and terminate the associated account. If you believe that a minor has provided us with personal information, please contact us immediately via the contact form on our Contact page so we can take appropriate action.

Depending on your jurisdiction, you may have the following rights regarding your personal data: Right of Access: You may request a copy of the personal data we hold about you. Right to Rectification: You may request that we correct inaccurate or incomplete personal data. Right to Deletion: You may request that we delete your personal data. You can delete your account and all associated data via the contact form on our Contact page. Right to Data Portability: You may request a machine-readable copy of the data you have provided to us. Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances. Right to Object: You may object to the processing of your personal data for direct marketing purposes. Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. To exercise any of these rights, please contact us via the contact form on our Contact page. We will respond to valid requests within 30 days.

WildGrl operates infrastructure and engages third-party providers in multiple countries. Your data may be transferred to, stored in, and processed in countries other than the country in which you reside. When we transfer data across borders, we take steps to ensure that appropriate safeguards are in place, including standard contractual clauses, data processing agreements, or reliance on adequacy decisions where available. By using the Service, you acknowledge and consent to the transfer of your data to jurisdictions that may have different data protection laws than your home country.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where practical, notify you through the Service or via email. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us via the contact form on our Contact page (wildgrl.com/contact).